Why are you still debiting my account even though I have cancelled my policy?

You have to send your de-registration form/certificate, shipping papers or your junking papers to contact@mirascon.de or by fax to: +49 (221) 92548866. Once we have received this information, we will cancel your contract to the corresponding date. Please, prove or send us your actual address and your (German) bank details so we can refund any overpayment. Additionally, please contact your bank and cancel your Recurring Payment Order/ Standing Payment Order to the insurance company (Volkswohl-Bund).